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| CATEGORY: General questions |
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| What patients are most likely to use the IndUShealth system? |
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| Who are the strongest candidates for the IndUShealth system? |
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| How do people get into the IndUShealth system? |
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| Why are physicians here willing to help me with getting treatment overseas? |
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| Does IndUShealth hurt the existing US healthcare system? |
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| CATEGORY: Cost of care |
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| How much will I save if I have an operation in India? |
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| Why does it cost so much less for treatment in India? |
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| Isn't it expensive to travel overseas for treatment? |
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| What's included in the cost of care through IndUShealth? |
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| Can there be unforeseen expenses when I travel overseas for treatment? |
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| CATEGORY: Quality |
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| What about the quality of medical care in Indian hospitals? Is it as good as here in America? |
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| India is sometimes seen as a country with a lot of poor people and poor living conditions. Is it safe for me to have major medical treatment there? |
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| What about nursing care? |
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| CATEGORY: Process for receiving care |
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| Can I become familiar with my overseas physician before I go for treatment? |
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| Who will be dealing with details of my case during my trip? |
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| Can I take a companion with me? |
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| What about follow-up care after I return from my trip? |
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| Will I need to go back to India for follow-up care? |
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| What happens if something goes wrong? |
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| What if I become critically ill while I receive treatment overseas? Will the instructions in my living will honored? |
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| CATEGORY: General questions |
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| What patients are most likely to use the IndUShealth system? |
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Any patient seeking affordable, high quality medical care can benefit from the IndUShealth system. However, those who may benefit the most are uninsured individuals who may face staggering medical bills for serious procedures. It's notable that half of U.S. bankruptcies are a direct result of catastrophic medical events and their associated costs.
Patients seeking treatments that are routinely performed in India, but not approved in the U.S. (robot assisted joint replacement as an example)
Patients that want to take personal accountability for their healthcare decisions, and make the best choice from global, rather than local options
Wait-listed patients with chronic pain or disability (Canada) |
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| Who are the strongest candidates for the IndUShealth system? |
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Anyone facing a serious medical procedure, such as heart or orthopedic surgery with limited financial resources to pay for it. Such resources typically include personal savings, health insurance or a combination of both. In some cases, access to the IndUShealth option may make the difference in being able to have a corrective procedure performed or not.
Other candidates who often consider global healthcare options are those considering procedures that are elective or not otherwise covered by insurance plans. |
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| How do people get into the IndUShealth system? |
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| Patients may inquire directly, and can also be referred to IndUShealth by a physician. |
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| Why are physicians here willing to help me with getting treatment overseas? |
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Physicians often find themselves unable to suggest any viable alternatives to patients who cannot afford the high costs of treatment here at home. Since all physicians are committed to helping patients in any way they reasonably can, they are increasingly looking elsewhere for help. Physicians who are part of IndUShealth's Alliance Network are familiar with the facilities and benefits offered by our overseas providers. US-based physicians are universally glad to offer an excellent alternative for patients to receive treatments that otherwise may be out of their financial reach. |
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| Does IndUShealth hurt the existing US healthcare system? |
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Absolutely not. If anything, the alternative offered by IndUShealth will eventually be part of a process that actually improves access to sophisticated medical care in North America. IndUShealth offers viable alternatives to people who find themselves forced to choose between suffering with a health problem or facing significant damage to their finances. Studies show that most people choose to live with the problem. Unfortunately, besides negatively affecting productivity, this choice also sometimes hastens disability or death. Our existing healthcare system faces the cost and resource burden of dealing with the unpleasant consequences associated with people having made that unfortunate choice |
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| CATEGORY: Cost of care |
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| How much will I save if I have an operation in India? |
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The savings will vary by procedure, but typically the cost of medical care provided through the IndUShealth system will be 70-80% less than the fees typically charged in the U.S. health care system.
Because of the payment system that has evolved in the U.S., it is nearly impossible to get an estimate for a procedure when the patient wants to pay cash. Because the Indian super-specialty hospitals are accustomed to dealing with the needs of international patients, they provide a concise estimate for the procedure, including physician fees, nursing care, room and food |
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| Why does it cost so much less for treatment in India? |
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It is simply a matter of the health care cost structure in India. Physicians and hospitals charge less, medications are less expensive, there are no additional costs (such as malpractice insurance) borne by doctors and passed along to patients through increased fees, staff salaries and other overhead costs are considerably lower, and so on.
Costs associated with frivolous lawsuits result in the unusually high cost of malpractice insurance in the U.S. as compared to the rest of the world |
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| Isn't it expensive to travel overseas for treatment? |
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The majority of all new airliner sales into the foreseeable future are going to Asia, ultimately providing cost advantages to passengers. The cost of travel to India is now becoming very competitive with the cost of travel between major U.S. cities. For example, a patient from Raleigh would find it costs less to travel to New Delhi than to Houston mid-week…and a heart valve replacement would be $7,000 rather than $150,000. Besides:
Chicago, Newark and Toronto now offer nonstop flights to India
In many cases, the price advantage of India can also include the travel expenses of a partner traveling with the patient |
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| What's included in the cost of care through IndUShealth? |
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The cost of the medical procedure quoted to patients by IndUShealth is all-inclusive. It includes transportation, case management, the cost of the procedure, medicines, hospitalization and all costs associated with onsite follow-up care. While tourism and other outside discretionary costs are not included, IndUShealth is able to provide tourism services within a complete package. |
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| Can there be unforeseen expenses when I travel overseas for treatment? |
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Your physician will understand your particular situation and suggest the scope of treatment based on a preliminary diagnosis. Acting on this consultation, your IndUShealth Case Manager will give you treatment cost estimates and make best efforts to inform you of possible extra costs based on any past trends. Once you begin your treatment, there is the possibility that some other related procedures are suggested or required. In such cases, you and/or your designated financially responsible parties will be able to make appropriate decisions in conjunction with your referring physicians and IndUShealth Case Manager. |
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| CATEGORY: Quality |
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| What about the quality of medical care in Indian hospitals? Is it as good as here in America? |
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Medical care in the IndUShealth system is provided by board-certified physicians, many of whom have previously trained in top U.S. medical programs and practiced medicine in the United States. Their quality of care is equal to and in many cases exceeds that available in this country. In addition, IndUShealth Partner Hospitals are among the best in the world and boast an excellent professional staff, as well as the most modern facilities and equipment available. In most cases, the success rates for medical procedures performed in our partner hospitals exceeds those for U.S. institutions.
The Medicare program in the U.S. recognizes JCAHO accreditation as an indicator of quality…and in fact a requirement for Medicare payment to the hospital. In addition to existing International accreditations, such as ISO, Indian hospitals are seeking JCI accreditation. JCI is the international arm of JCAHO.
Indian super-specialty hospitals have success rates that are in many cases superior to their American counterparts, because they are focused on the international patient. IndUShealth partner hospitals have treated more than 150,000 foreign patients |
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| India is sometimes seen as a country with a lot of poor people and poor living conditions. Is it safe for me to have major medical treatment there? |
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India is one of the most populous countries in the world with a lower standard of living and higher incidence of poverty than in most Western countries. On the other hand, India is of one the world's most dynamic emerging countries and has an increasingly strong economy. Indian specialty hospitals have made large financial investments in recent years to ensure that their equipment and care facilities compare favorably with leading hospitals in the U.S. These hospitals have also attracted some of the best physicians in the world. India is fast becoming a worldwide health care destination. |
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| What about nursing care? |
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Nursing care in IndUShealth destination hospitals is some of the best available anywhere in the world. Unlike many U.S. hospitals that rely heavily on LPN's and nursing assistants, IndUShealth hospital partners utilize registered nurses (RNs) who give direct patient care 24 hours each day. |
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| CATEGORY: Process for receiving care |
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| Can I become familiar with my overseas physician before I go for treatment? |
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Patients will be able to meet and talk with their Indian physician by telephone or teleconference prior to leaving the United States. We will also provide details about your physician prior to your choosing to have treatment through the IndUShealth system. |
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| Who will be dealing with details of my case during my trip? |
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Every IndUShealth patient is assigned to a professional Case Manager who will take care of every detail of your trip and medical care from the first day of our association with you through the entire recuperative period.
IndUShealth makes necessary arrangements for each patient to be received at the destination airport and transported to the hospital
IndUShealth also provides a cell phone that is pre-programmed for use in India |
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| Can I take a companion with me? |
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We encourage patients to have a relative or loved one accompany them on their trip. These companions can remain with you throughout treatment and recuperation.
IndUShealth is able to assist with arrangements for accommodations, food and transportation for the patient's companion(s). |
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| What about follow-up care after I return from my trip? |
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You can receive follow-up care from the physician who referred you into the IndUShealth program or another physician of your choosing. |
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| Will I need to go back to India for follow-up care? |
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| Some patients may be asked by their Indian physician to return for additional care or a checkup after a certain period of time. This varies greatly from case to case. |
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| What happens if something goes wrong? |
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As with all medical procedures, there is the possibility that medical outcomes may not be optimal. In instances where medical mistakes or malpractice is believed to have occurred, patients have the right to seek redress in the Indian court system similar to the procedure followed here in the U.S. |
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| What if I become critically ill while I receive treatment overseas? Will the instructions in my
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be honored? |
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IndUShealth seeks to respond to all contingencies during your overseas health care in a manner outlined by you to address any outcome. During your consultation with an IndUShealth Case Manager, every possible outcome will be explained to you and those to whom we would turn to in an emergency. |
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